We do not require a minimum order, but it is to your benefit to order in quantity as the shipping is the same regardless of quantity, for smaller orders. Perhaps you can get together with a friend or family member and order together to save on shipping costs, we certainly encourage you to do so!
SHIPPING DATES & TIMES
We ship lily bulbs April 1 through 30th in the Spring, and starting anywhere from September 15 through October 15 in Fall. The start date of shipping in Fall is very dependent on weather and dormancy of bulbs. Orders are shipped in the order received - that means if you order July 30 you will get your order sooner than anyone ordering August 30, unless perhaps there are Orienpet bulbs in your order. Please be aware that if you order Orienpet bulbs in Fall your order will ship towards the end of our season as they require a longer period after blooming prior to digging.
SHIPPING WITH CANADA POST
We ship all orders before Wednesday of each week, to prevent them from sitting over the weekend at the destination Post Office. The exception to this rule are orders going to eastern Canada, as they traditionally take 5-7 days from here to there. Although the PO is closed on weekends across the country, the mail still moves until early Saturday morning and resumes Sunday evening at the sortation plants, so really it only sits 1 day and 1 night total.
Shipping rates vary by province, our shipping charges are based on the MINIMUMS as outlined below OR on average 10-12% of the total order, whichever is GREATER. Shipping rate MINIMUMS are as follows:
AB & SK $10.25
BC $12.50
MB $12.70
All other Canadian addresses minimum is $14.50
There is insurance valued to $100.00 automatically included in every order shipped this method, to protect against loss or damage. All orders are complete with tracking numbers, no signature required. Tracking numbers are emailed to you along with an expected delivery date the day your order ships out.
SHIPPING WITH GREYHOUND EXPRESS
We ship with Greyhound using Collect or Prepaid service. We recommend orders going to remote northern locations ship via Greyhound as they can often be shipped quicker and cheaper than Canada Post. Be aware that requesting it be shipped Collect adds an additional charge of $3.50 to the freight when you pick it up. There is also an extra charge of $3.00 applied for orders going to NWT or Yukon. We do not know the actual charges until the parcel is dropped at the depot, where freight is calculated based on weight and location. We email you with actual charges along with the waybill number and an estimated arrival time after the parcel is dropped off.
Prepaid service is available for orders that fit within the size limits for the DocuPaks we have purchased in advance, in order to offer this method at a reduced price. The shipping rate for Prepaid is $12.00 plus GST. Most orders under $100 will fit at this rate, unless they include our Lily Bulb Collections or bulk buys. Prepaid service is available for orders shipping any where in AB, BC, SK, MB & ON.
There is $100.00 free insurance included in every parcel sent via Greyhound, we have never had a parcel lost when shipped this way nor have we ever had to make any claims with them.
SHIPPING OTHER METHODS
Please feel free to request the method of your choice. Be aware we prefer NOT to ship UPS, they have the worst service in the country - we're quite confident in saying that after 21 years in business!
