Having trouble accessing or using our online catalog? There could be any number of reasons, but usually they are related to the use of Internet Explorer. You can try any of the following to fix the problem, and if you still have no luck try a Google search using whatever error message the page gives you.
Ever use Firefox browser? Its much lighter, works quicker and at most times is much speedier than Internet Explorer. It is no where near as vulnerable to virus, hackers, browser hijacks or any of the other bad things as Internet Explorer is. I liked it so much in fact, my very first registered lily back in 2005 was named after it!
- Another suggestion is to reset your browser settings, often cookies can be corrupt and if so will start to cause issues you are not even aware of. They may be random or there may be a pattern to the errors, but its always good to reset everything and clean it out every once in a while regardless. Here is how to do it: 1) Clear your cache. You can do this in Internet Explorer by going to
Tools > Internet Options > General > Temporary Internet Files and select
Delete Cookies and Delete Files.
2) Under Security tab > Internet > Local intranet > Trusted Sites (do the same for Restricted Sites) select Default level for each.
3) Under the Privacy tab make sure that it is set to the Default level.
4) Under Advanced click Restore advanced settings and click OK.
5) Restart your web browser.
Often our Lily Photo Gallery can become inaccessible temporarily, that is usually because there are just too many people trying to check it out at the same time and the server overloads. We moved to brand new, speedier servers last spring so it shouldn't be an issue as much as it used to be. Although the hits recording on the views isn't very high, my log files tell a different story and that album has been viewed by thousands!
If you do have problems accessing this site or the catalog at any time, don't hesitate to let me know! I appreciate all reports of errors as I can't be checking the site 24/7.
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