ALL PRICES STATED ARE IN CANADIAN FUNDS
We use a secure server and all orders are encrypted and only decipherable by us. Most people are not aware that online ordering is actually safer than using your card at the local store! Please read our Privacy Policy before ordering or creating a Profile in our Ordering system.
WEB ORDER WITH PAYMENT SENT VIA PHONE OR MAIL
We often hear that people are not willing to submit their sensitive credit card information on the Internet, but we do have a payment process in place which allows you to place the order online and submit payment by other methods. All you need to do at checkout time, is to select SEND BY MAIL, PHONE OR FAX under the payment method box on the order form, then make sure you send your payment method details using mail, phone or fax within 30 days - best to do it immediately so you don't forget! All orders using this payment method are automatically canceled if we do not receive the payment within 30 days.
CREDIT CARD PAYMENTS
We accept American Express , Master Card , Visa and PayPal as payment for online, fax, and phone orders. Mail-in orders can also use personal cheque or money order. Please feel free to order using any of these methods, whichever is your preference.
All orders are charged to your credit card immediately (usually within 48 hours) upon receipt. Although we dislike doing this, it has become necessary, as our inventory gets messed up quite quickly when we are adding and subtracting items continually due to customer payments being declined at the time of shipping. We often end up with a number of choice varieties left over at the end of the shipping season, varieties which are in high demand, which we could have sold to another customer who really wanted it, and had a valid payment method. If refunds are necessary at shipping time, we will refund the amount back to your credit card at that time. All orders in which the credit card is declined by our electronic POS terminal, for whatever reason, are automatically canceled, so please make sure you have entered your numbers correctly as we will not always contact you under these circumstances!
All charges on your statement appear with the trade name of Valley K Greenhouses. As of March 1, 2009 we registered a new trade name of Valley K Lily Ranch. Until all paperwork has been completed with our suppliers and bank information charges will remain under the name Valley K Greenhouses.
PAYPAL PAYMENTS
We are pleased to announce we have integrated PAYPAL payments with the shopping cart system. This can be selected from the payment method page within our online catalog when checking out.
PAYPAL a quick and secure way to pay for your purchases made online with a credit card or from your bank account. Did you know you can make payments from your bank chequing or savings account with PAYPAL? (just like using your ATM card) You DO NOT need a PAYPAL account to send us a payment, but you may if you plan to use your bank account as the source of funds. If you already have a PAYPAL account, then you already know all the benefits and options.
Happy Gardening from plantlilies.com!
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