ca-iconALL PRICES STATED ARE IN CANADIAN FUNDS

rapidssl sealWe use a secure server and all pages on this site are encrypted. Most people are not aware that online ordering is actually safer than using your card at the local store or in a machine! That is, providing you are dealing with a reputable company committed to customer privacy and security.  Please read our Privacy Policy before ordering or creating a profile in our system.

PAYMENT VIA PHONE OR MAIL

We often hear that people are not willing to submit their sensitive credit card information on the Internet, but we do have a payment process in place which allows you to place the order online and submit payment by other methods which you are comfortable with. All you need to do at checkout time, is to select PHONE/FAX under the payment method box in the order checkout, then make sure you send your payment details using mail or phone within 14 days - best to do it immediately so you don't forget! All orders using this payment method are automatically cancelled if we do not receive the payment within 14 days.

Canadians only can send us a personal cheque or money order, and all customers regardless of location can phone a credit card number to Valley K using this payment option.

Unfortunately, due to high service fees imposed by Canadian banks, we are NO LONGER able to accept cheques or money orders drawn from US or International banks.  Credit card and/or PayPal is the only method of payment for orders from outside of Canada.

CREDIT CARD PAYMENTS

visamaster cardWe accept Master Card  and Visa credit card payments for online and phone orders.  If you prefer to use a different card type, select PayPal as your payment method and then choose the card type you prefer.*You do NOT need to have a PayPal account to use PayPal as payment!

All orders are charged to your credit card immediately upon receipt when placed online, and within 48 hours otherwise. Although we dislike applying charges before the order is packed and ready to ship, it has become necessary, as our inventory gets messed up quite quickly when we are adding and subtracting items continually due to customer payments being declined at the time of shipping. We often end up with a number of choice varieties left over at the end of the shipping season, varieties which are in high demand, which we could have sold to another customer who really wanted it, and had a valid payment method. If refunds are necessary at shipping time, we will refund the amount back to your credit card at that time.  All charges on your statement appear with the trade name of Valley K Lily Ranch.

pay with paypalPAYPAL PAYMENTS

We are pleased to announce we have integrated PAYPAL payments with the shopping cart system. This can be selected from the payment method page within our online catalog when checking out.

PAYPAL is a quick and secure way to pay for your purchases made online with a credit card or from your bank account. Did you know you can make payments from your bank chequing or savings account with PAYPAL? (just like using your ATM card) You DO NOT need a PAYPAL account to send us a payment, but you may if you plan to use your bank account as the source of funds. If you already have a PAYPAL account, then you already know all the benefits and options.

logo interacOnlineINTERAC E-TRANSFER

In Spring 2014 we started to accept payment by email money transfer.  For those who distrust online payment processes this is your answer, since all security aspects are carried out by your own bank.

Interac E-transfer is a safe and secure payment method. All major banks across Canada support Interac e-transfers, and more are being added every month! You can see a list of all banks that support e-transfers and learn everything about it on the Interac web site.. The best thing about using interac e-transfer is that it is secured and guaranteed by your own bank, making it one of the safest methods of payment available anywhere on the internet.

Just follow these easy steps to send your payment:

  • Login to your online bank
  • Select the option to 'email money transfer' or 'e-transfer' usually found in the transfer/payment menu
  • Use as the payment recipient email
  • Create a security question (can be anything you like)
  • Use your order number exactly as it appears as the ANSWER to the security question.
  • Again, ensure the security question ANSWER is your order number, exactly as it appears on your email order confirmation or online printable invoice when logged into your account.
  • Send the transfer from your online bank account.  That's it, your done!

For more information on Email Money transfers, visit the Interac web site here.

Please feel free to order using any of these methods for your payment, whichever is your preference.  If you have any questions or concerns please contact me.

Happy Gardening from plantlilies.com!